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Clever ways to capture more reviews from hotel guests

Clever ways to capture more reviews from hotel guests

Clever ways to capture more reviews from hotel guestsThe more reviews you have, the more opportunities to increase your ranking — and show guests just how great their stay with you will be. Here’s a few ways to generate more reviews from your guests.A key component of...

What hotel shoppers look for in reviews

What hotel shoppers look for in reviews

What hotel shoppers look for in reviews Curious what hotel shoppers are looking for when they read reviews? We asked 9,000 customers across five countries — here’s what we found. What encourages a hotel shopper to go from browsing to booking? We asked 9,000 customers...

Why reputation management is your best retention strategy

Why reputation management is your best retention strategy

Why reputation management is your best retention strategyManaging your online reputation matters not just to attract new guests, but to retain your existing ones. Here’s how it impacts your customer loyalty.When someone stays at your property, you hope they feel at...

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